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Freeview Signal Issues – 21/03/2018

As of the 21st of March, Freeview are changing the frequencies on the Crystal Palace and Reigate transmitters where they may be completely off at times, causing signal loss to any products that have Freeview on them.

If you require more information as well as around the clock updates, please visit:

Security Statement - 12/01/2018

We've established that one of our business email addresses ( ) has been copied or spoofed for malicious activity for phishing scam emails.

The email title is 'Important - New Account Invoice' purportedly from 'Natwest Bank'. This may have gone straight to your spam folder and as with any suspicious email, do not open or click on any links unless you are sure of the source.

We think our address has been spoofed as we don't believe any emails have been sent to our commercial or consumer customer databases, which makes it more complex to determine the source. From the current investigation, we do not believe any of your personal data has been compromised (unless you have clicked on any of the links in the email).

We are currently investigating where this has originated.

Apologies if you have received any emails, we are working hard to identify what has happened and to ensure that we do everything possible to stop future spoofing. Please contact if you require more information.

Avensys Ltd enjoy further industry accolades at the IER Awards 2017

Avensys Ltd were the proud recipients of three 2017 IER Awards (Innovative Electrical Retailing Magazine), winning ‘Best Large Independent Consumer Electronics Retailer’, ‘Best IER Retailer’ and one of its employees, Ross Braybrook, Custom Installation Technician won the inaugural ‘IER Best Young Gun’.

The IER Awards is designed to recognise innovation in the industry and reward the companies and individuals that demonstrate excellence in the way they operate or in what they produce. The IER Awards 25th Anniversary was a stunning event attended by hundreds of members in the electrical retailing sector at a gala evening held at the Chelsea Harbour Hotel, London on 30 March 2017. The awards are a prestigious stamp of endorsement acknowledging outstanding service and dedication to the electrical retailing sector.

Celebrating excellence in the electrical retail industry, Avensys received recognition for their state-of-the-art Audio Visual and Home Appliance Superstore on Fleming Way, Crawley. The newest addition to the store saw the Avensys Smart Home officially opened in September 2016, giving customers a chance visualise the very latest home technology in a real life home setting.

Markus Wood, Managing Director said ‘We are delighted to win the Best Large Independent Retailer, recognised as ‘best in market’ for the ‘Best IER Retailer’ Award and very proud of Ross for ‘Best Young Gun’. It's fantastic to be recognised for our progressive and innovative approach to developing our customer shopping experience. Our retail space & Smart Home is unique and is designed to meet the changing needs of the consumer electronics market. We offer an important alternative to the National Retailers, both in terms of price, choice and added value service. It’s always been our mission to go beyond customers’ expectations and this award is a great stamp of approval from our industry peers, giving customers extra confidence that we are a great company to deal with.’

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